Cihan Plastik  has installed a customer satisfaction management system whose aims are to:

Effectively manage customer demands, suggestions, and complaints

Achieve and maintain the highest possible level of customer satisfaction.

1-Be fair and impartial in our adherence to a customer-focused point of view

 2-Comply with the requirements of laws and regulations as well as with specific contractual terms

3- Address and deal with customer demands, suggestions, and complaints in the shortest possible time

 4-Be clear and specific in the provision of information while always being mindful of information confidentiality

 5-Be explicit and transparent whenever communicating with customers

 6-Take care to prevent repetition of instances of customer dissatisfaction through continuous feedback and improvement.